Why is SnoBee Chic Hair preferred by customers?
At SnoBee Chic Hair, we only provide our customers with high-quality, raw virgin, and remy hair cut directly from pony tails to ensure all of the cuticles remain in tact and are facing the same direction.  This is what prevents the hair from matting and tangling while retaining its natural shine and durability. We double stitch our wefts to minimize the risk of shedding and we are careful not to use any harsh chemicals, perms, or detergents on our hair to further decrease the chance of damage, unpleasant smells, and to maintain luster. This also prevents our customers from having itching or an allergic reaction to the cleaning chemicals. We go through a very thorough sanitization process where we remove any nits or insects by hand and we only use organic apple cider vinegar and organic shampoos on our raw and virgin hair.  The extra precautions we take to deliver a high quality product to our clients, are what make our brand preferred over others’ and keeps our customers coming back time and time again.
What type of products do you offer?
We provide luxury human hair products. Please visit our hair collections gallery to shop our variety of product offerings. We also carry 3D mink lashes and 25mm mink lashes for a natural or more dramatic look. Shop our lash gallery to see more! We will continue to add more in the future so keep an eye out for the latest offers! 
What is your return/exchange policy?
We want our clients to be happy so we offer a 100% Satisfaction Guarantee on our products. If you receive your hair extensions and are not satisfied with the quality, you may request an exchange within 14 days of purchase, for items totaling equal or greater amounts than your original purchase minus shipping fees (if applicable). Any hair extensions that have been altered, washed or worn in any way will not qualify for exchanges. Product must be in the original state as it was sent to you with all original tags still attached. All sales are final after 14 days from the date of orignal purchase. If the style or appearance is not what you were looking for, you may do an exchange for a different style. If the requested lengths also change, an adjustment of the price difference will be applied to your new exchange order total.  We do not offer refunds on shipping charges. We are unable to provide exchanges for products that are not in their original packaging or that have been used in any way. For used and unwrapped products, all sales are final.  For more information regarding our return policy, click here.
What is the weight of each bundle?
Each bundle weighs approximately 3.6oz (100g).
What is the grading system for hair extensions?
This is a difficult question to answer because there is currently no universal grading system for hair extensions. It is very subjective and many retailers often misrepresent the quality of their hair by assigning a higher grade than what it really is. Some factors to help you do your due diligence: Ensure the hair is double wefted to reduce shedding Be sure the bundles are 100g (3.5 oz.) because that is the standard weight and anything else will result in a cheaper price Be sure it is 100% human hair for best quality and appearance; anything other than human hair will be synthetic and not look natural You want to look for remy hair, which means the cuticle is in tact and all cuticles are facing the same direction. This reduces tangling and matting. The highest quality of hair should be able to be lifted all the way up to the #613 Blonde Real human hair should have no issues with styling  Anything past a 10A grade is really considered raw/virgin hair and is not classified by a number Our Malaysian hair is a 7A grade of hair Our Brazilian hair is a 9A-10A grade of hair Our Indian and Vietnamese hair is virgin remy
What is a lace closure?
Lace closures consist of thin hair pieces made of lace which are only a few inches long and wide so that they lay flat on your head. Lace closures ensure that all of your hair is protected while you color and blend the textures of your weave. This allows you to color your purchased hair without worrying about your natural hair being affected.
What are your delivery options?
Shipping rates & delivery estimates (applicable once order has been processed), can be calculated at the time of checkout based on the your total order and delivery address. For more information, please review our shipping policy.
How many bundles are needed for a full head sew-in?
The amount of hair required for a full head sew-in will vary depending on the length of hair you are purchasing. But one thing to keep in mind is that the longer the hair, the shorter the width of the weft. Here is a general guide to help you get started: Hair 12”- 18” in length: A minimum of 2 bundles/packs for a full sew-in at this length is recommended, although often times, no more than 2 is needed. For an extra full look with lots of volume, we recommend purchasing 3 bundles. Additionally, one lace closure is recommended for purchase if you want to cover up your own hair or any thinning/bald areas in the front or top of your head. Hair 20”+ in length: A minimum of 3 bundles/packs for a full sew-in at this length is recommended, although often times, no more than 3 is needed. For an extra full look with lots of volume, we recommend purchasing 4-5 bundles. Additionally, one lace closure is recommended for purchase if you want to cover up your own hair or any thinning/bald areas in the front or top of your head.
How do I track my order?
Once you place your order, you will receive a confirmation email with a summary of your purchase. Once your order has been shipped, you will receive an additional email with a link to track the delivery.
How do I care for my hair purchase?
Be sure to brush your hair before going to sleep using a wide tooth brush or detangling comb and gently brush the hair while holding it down with your other hand to prevent unnecessary tension and pulling. Always use a detangler before shampooing your hair and wash your hair gently in a downward motion using your fingers.  Avoid scrubbing the hair together as this will cause the cuticles to open and tangle. Always condition your hair with a moisturizing conditioner, which will make a drastic difference. You can also condition wash your virgin hair, which means just using conditioner to clean your hair. Using apple cider vinegar occasionally to cleanse your hair will clarify, shine, and remove build up from your hair. If possible, let your weave air dry after washing it. Apply a small amount of coconut oil 2 to 3 times per week as needed and avoid alcohol-based products that can dry your hair out. Use high quality leave-in moisturizers and conditioners on your hair but do not weight down your hair by using too much unnecessary products.
Can I carry SnoBee Chic products at my retail location?
Yes, we do offer a third party retail program with discounted pricing for those ordering larger quantities of hair or accessory products. Please contact us directly for more information as minimum order quantities apply and there is an application approval process. Please also note that shipping costs and delivery times may vary per custom bulk order.